MEMBER CARE

Care, Support & Mobility Support

Majlis Ansarullah arranges assistance for any member who needs it. Tell us what you need and we will make it work.

Need help right now?

Any marshal can help, or go to the nearest support point. You do not need an appointment and you do not need to explain yourself.

  • Find a support point

    Locations to be confirmed by the Care & Support team.

    TO BE CONFIRMED
  • Speak to any marshal

    Marshals are stationed at the gate, the car parks and each marquee.

  • On-site support line

    Number to be confirmed by the Care & Support team.

    TO BE CONFIRMED
  • First aid

    24-hour first aid near the main gate. Ask a marshal to take you.

In a medical emergency call 999 first, then tell a marshal. The on-site support line number is to be confirmed.

What we can help with

Support available at the Ijtema

The Ijtema site is on grass and covers a large area. If walking that distance is difficult, or if you are travelling with someone who needs assistance, these arrangements exist for you.

  • Mobility assistance

    Support getting around the site, including between the car parks and the marquees.

  • Wheelchair support

    Availability and booking arrangements to be confirmed by the Care & Support team.

    TO BE CONFIRMED
  • Elderly members

    Reserved seating near the front of the main marquee, and shorter walking routes.

  • Accessible parking

    Reserved bays close to the main gate. Display your blue badge.

  • Drop-off and collection

    Arrangements to be confirmed by the Care & Support team.

    TO BE CONFIRMED
  • Getting around the site

    Matting is laid between the main areas. Buggy assistance can be arranged — ask any marshal.

  • Support points

    Staffed points where any member can ask for help. Locations to be confirmed.

    TO BE CONFIRMED
  • Medical and first aid

    24-hour first aid and homeopathy near the main gate. Care & Support can escort you there.

  • Quiet space

    A quieter area away from the main sessions. Provision to be confirmed.

    TO BE CONFIRMED
  • Tell us in advance

    Let your Qaid know what you need so arrangements can be made before you travel.

Before you travel

Tell us what you need

The more notice we have, the better we can arrange things. Speak to your regional Qaid, who will pass your request to the Care & Support team. There is no form to fill in and no threshold to meet — if it would help, ask.

Contact the Care & Support team
  1. Speak to your QaidTell them what assistance would help.
  2. We arrange itThe Care & Support team makes the arrangements before the Ijtema.
  3. Ask again on the dayAnything can be arranged on site — nothing is fixed in advance.

All answers on this page are placeholders. No operational service has been invented — every item is marked for confirmation by the Care & Support team.